Brazilian Ports Situation (South/Southeast Ports)

ONE Customer,

We would like to inform you that, due to adverse weather conditions and the ports operating at maximum capacity in their yards, the windows availability for exports are temporarily reduced.

We are closely monitoring the situation and are in constant dialogue with the terminals to better understand the scenario and seek solutions. However, we would like to emphasise that the management of this situation is beyond the control of the carrier, which limits our ability to intervene directly.

We would like to reinforce that BL's freight rules remain unchanged for all our services.

We appreciate your understanding and collaboration. For any further inquiries or assistance, please don't hesitate to contact your dedicated ONE Sales Representative or our ONE Customer Support Team. 

Thank you for shipping with ONE. 
OCEAN NETWORK EXPRESS (LATIN AMERICA) AGENCIA MARITÍMA LTDA.