FMC REGULATED CARGO

Cargo destined for American territory is subject to the rules of the FMC (Federal Maritime Commission) & AMS (Advanced Manifest System).

The mandatory rules are:

• It is essential that the HS Code given in the Shipping Instruction (SI) is identical to the one registered in the contract.
• The freight to be applied takes into account the date the container enters the terminal (gate in), which must coincide with the validity period of the contract.
• The shipper must ensure that the container is deposited within the validity of the contract (neither before nor after).
• If the equipment is deposited with a different HS Code or after the expiration date of the contract, FAK rates will be applied (where available) or the equipment must be removed from the terminal until a properly registered contract is in place.

Important: The shipper is responsible for monitoring the validity of the contract due to differences in ship schedules or cargo deadlines and, if necessary, requesting an extension of the contract from our Commercial team as a result of these differences. The owner cannot be held responsible for any extra costs arising from these variations.   

Other relevant information:

ONE Quote

The Shipper or Consignee must be the same as the Contract Owner, as determined in the Letter of Authority (LOA)

AMS Submission

The shipper must follow the AMS Submission rules for transmitting the House BL and sending the Import Security Filling (ISF), including for FOB cargoes.

NO DOC, NO LOAD Rule

Due to the early manifest submission for the American territory, BL Draft Deadline extensions are not accepted for these destinations, following the rule: NO DOC, NO LOAD (the ship will not load the cargo until all documents required for shipment have been submitted and validated).

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If you have any questions, please contact our ONE Customer Service Team.

SHIPMENT TO EUROPEAN UNION (ICS2)

SEP 2, 2024 | Customer Advisory: (EU) Important Information Regarding Import Control System 2 (ICS2) | ACCESS

The European Union's Import Control System 2 (ICS2) was implemented in June 2024.

ICS2 requires advanced cargo information to be sent electronically before goods enter the EU (including Norway, Northern Ireland and Switzerland).

For more information, see our FAQ:  Frequently Asked Questions.

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If you have any questions, please contact our ONE Customer Service Team.

SHIPMENT TO VENEZUELA

(JUL 31, 2024, Customer Advisory) | ONE'S VENEZUELA SERVICE UPDATES: SHIPMENT TERMS AND CONDITIONS FOR CARGOES TO VENEZUELA | ACCESS

Due to the current political and economic situation in Venezuela, shipments to this destination are subject to special procedures:

• Consignee Data: It is compulsory to provide the consignee's full details from the start of the quotation.
• Consignee Registration: Once the quotation has been requested, the Consignee's registration must be completed within 3 working days.
• Consignee Approval: Our agent in Venezuela will contact the consignee to confirm acceptance of the cargo and obtain the signature of the "KYC Due Diligence" and "LOI Sanction Compliance LOI" forms. This process can take up to 2 working days after receipt of the documents.
• Booking Approval: The booking will only be approved once the Consignee's acceptance has been confirmed.
• Deadline for Booking: If your booking was requested for a ship with a loading deadline earlier than the deadlines mentioned above, we recommend checking the schedule of other ships and requesting the transfer of the booking through the system.
• Amendment of the Consignee: Once the booking has been confirmed, it is not possible to change the consignee.
• Freight Payment: Freight must be paid in advance (prepaid or prepaid abroad) and settled before unloading at the port of transhipment. Payment of the freight is a condition for delivery of the cargo at its destination.

RESTRICTIONS

Free zone, Customs area and Intermodal: At the client's cost and responsibility.

ONE's liability is limited to the transportation of the cargo. It is the customer's responsibility to follow and comply with the rules and regulations of each destination country before loading the cargo.

1. LCL cargo organized by the carrier is not available .
2. Used goods or luggage are not allowed

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If you have any questions, please contact our ONE Customer Service Team.  

DANGEROUS CARGO SHIPMENT

Find the instructions for requesting a booking, mandatory documents and deadlines for approving Dangerous Goods shipments.

Important 

In order to ship dangerous goods, it is mandatory to send the specified documents by the deadlines indicated.

1. The request for approval to ship dangerous goods should be sent to the following e-mail address [email protected], entering the booking number generated by our system with the documents listed below: 

• DCA - DANGEROUS CARGO APPLICATION  | DOWNLOAD
• MSDS | MATERIAL SAFETY DATA SHEET - FICHA DE EMERGÊNCIA | DOWNLOAD
• Packing Approval Certificate (If applicable)

- In order to approve the shipment, additional documents and/or information may be requested at the discretion of the team responsible for approving dangerous cargo.

- Once all the necessary documentation has been submitted and validated, approval can take up to 96 hours.

2. Once the shipment has been approved, the documents required to ship the cargo (Export from Brazil or cargo in Transit through Brazilian Ports) must be sent to the following e-mail address [email protected], according to the IMO draft deadline published on our website.

• MDGF | MULTIMODAL DANGEROUS GOODS FORMS | DOWNLOAD
• DANGEROUS GOODS DECLARATION | DOWNLOAD
• MSDS | MATERIAL SAFETY DATA SHEET | DOWNLOAD
• Weathering Certificate (if applicable)
• FISPQ | DOWNLOAD (if applicable)

Important

Any problems and/or costs arising from not submitting these documents by the deadline and in the formats indicated will be the responsibility of the client.

Legislation

This procedure is based on the following articles and regulations:

• ANTAQ Resolution 2239
• NR 29 (articles 29.6.3.1.1 and 29.6.3.2.1)
• DIPRE Resolution 292/CODESP - Santos

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If you have any questions, please contact our ONE Customer Service Team.

SCRAP SHIPMENT

Find out how to apply for a booking, the mandatory documents and the deadlines for approving a Scrap shipment in Brazil.

Important: In order to ship the Scrap, it is mandatory to send the specified documents by the indicated deadlines. Non-compliance may result in delays and additional costs.

• Request for approval to ship scrap to: br[email protected], entering the booking number generated by our system with the documents listed below.​​​​​

• SCRAP - TERM OF RESPONSIBILITY FOR HANDLING SCRAP SHIPPING EQUIPMENT | DOWNLOAD

The document must be duly completed and signed by the exporter or his authorized representative. To validate the Signature of the Term of Responsibility you will need:

• Simple copy of the Social Contract.
• Power of attorney to prove powers.

Deadline: The LOI must be submitted by the Draft Deadline registered on our ONE Brasil website.

Important: Any problems or costs arising from not submitting these documents by the deadline and in the formats indicated will be the responsibility of the client.

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If you have any questions, please contact our ONE Customer Service Team.

FLEXITANK SHIPMENT

Find out how to request a booking, which documents are required and the deadlines for approving flexitank cargo shipments. 

Important:  In order to board flexitank, it is mandatory to send the specified documents by the deadlines indicated. Non-compliance may result in delays and additional costs.   

                
1) Request for approval to ship flexitank cargo by e-mail:  br.ofs.booking@one-line, entering the booking number generated by our system with the documents listed below.           
 

List of documents with the booking number to start the flexitank shipment approval process: 

• COA CERTIFICATE                            
• FLEXITANK CARGO APPLICATION | DOWNLOAD                                            
• MSDS - EMERGENCY FORM | DOWNLOAD

- In order to approve the shipment, additional documents and/or information may be requested, at the discretion of the team responsible for approving dangerous cargo.

- Once all the necessary documentation has been submitted and validated, approval can take up to 96 hours.

                                                     
2) Mandatory documents for loading cargo:

• FLEXITANK LETTER OF INDEMNITY | DOWNLOAD

Deadline: A LOI deve ser enviada até o deadline de draft registrado em nosso site.    
The document must be duly completed and signed by the exporter or his authorized representative. The following documents will be required for validation:

• Simple Copy of the social contract
• Power of attorney to prove powers;     

Important: any problems or costs arising from not submitting these documents by the deadline and in the formats indicated will be the responsibility of the client.       

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If you have any questions, please contact our ONE Customer Service Team.

AWKWARD SHIPMENT

To request a booking and approval for excess cargo in Open Top and Flat Rack (Awkward) containers, please follow the procedure below:

                            
Once the booking has been requested via the system, if the cargo is in excess, it must be sent to the following e-mail address [email protected] with the documents listed below and the booking number to start the approval process:  
                            

The estimated time for confirmation of awkward cargo booking is up to 96 hours. 

• APPLICATION AWKWARD | DOWNLOAD       
• Lashing Certificateafter steaming (if necessary)                     

Note: additional documents and/or information may be requested for approval of the shipment, at the discretion of the team responsible for approving special cargo.

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If you have any questions, please contact our ONE Customer Service Team.

SHIPPER OWN CONTAINER (SOC) SHIPMENT                          

To ship Shipper Own Container, it is mandatory to fill in the LOI, which must be sent by the draft deadline registered on our website.

•    SHIPPER OWNED CONTAINERS | DOWNLOAD                          

The document must be duly completed and signed by the shipper or his authorized representative.
The following documents will be required for validation:                            

• Simple copy of the articles of association
• Power of attorney to prove authority;                            

Important:
1. Any problems or costs arising from failure to submit these documents by the deadline and in the formats indicated will be the responsibility of the customer.                           
                     
2. The prefixes mentioned below cannot be accepted for shipment and, if received at SI, will have their shipments canceled:
AGIU, AKKU, ALXU, BANU, BGCU, BYTU, CBKU, CGVU, CILU, DAMU, FCCU, FESU, FMCU, FURU, HDXU, IRSU, KGNU, LCTU, LSLU, MAAU, MIOU, NMKU, PARU, PESU, PICU, RSPU, RZZU, SBAU, SSFU, SSGU, TDIU, TPPU, TRZU, VDXU, WOSU, XANU, XBIU, XNIU, ZCLU, ZCSU, ZIMU, ZMOU, ZWFU                       
                            
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If you have any questions, please contact our ONE Customer Service Team.

Shipping Instruction (SI) Submission

The manual for sending the SI is available on our ONE eCommerce platform. Go to the Support section to find out more about the registration tutorials and sign up with Login and Password to get a complete overview of all the User Guides available.

• Always check the Draft Deadlines that are available on ONE's website.
• Always send the SI electronically via our ONE eCommerce platform. Submissions in other formats will not be accepted.

Important: exporters must always be aware of the manifest rules for the destination of their cargo.

Here is a list of the mandatory items for the Brazilian customs manifest:

• CNPJ of the Shipper
• Consignee
• Container Number (actual number)
• Gross Weight per container
• M3 per container
• M3 Total
• Seal Number (if different from flat rack container)
• NCM or HS Code
• MRUC or RUC or DUE number

If any of the information listed is missing, the SI will be rejected and the cargo will be subject to vessel transfer.

Payment of freight and taxes:

Freight and local taxes are paid to the shipper (prepaid) or consignee (collect).

• If there is an instruction from another payer, this information must be included in the SI Remarks, indicating the fees, paying company and full address.
• Instructions for Prepaid Payments Abroad must be provided in the SI, confirming the location, name, method, address and contact details of the Payer. SIs that arrive without a payer instruction will have their payments linked to the shipper.

Type of BL issue:

BLs are issued at origin and are already chartered according to the active contract of the corresponding date.

If the BL needs to be issued with different conditions, please enter the instructions in the BL Remarks, and use the specific BL Information field on our ONE e-commerce platform.

BL Remarks:

Make sure you review the Remarks with each new SI submission, as the system treats each resubmission as a new submission, automatically deleting the information from the previous Remarks.

Characters that are not accepted when sending the SI:

 ´` ~ ^ ¨¹ ² ³ £ ¢ ¬ §ª º °
 

Charter rules
Freight will be applied to the BL according to the following rules:

• Americas: "Gate in" Data
• Asia, Europa & Africa: Proforma Estimated Time of Departure (ETD) Date

Prohibited clauses:

• Clean on board
• Cargo well-managed
• Shipped on board declared clean by shipper
• Shipped on board dated
• Stowed under deck
• Switch BL facility at xxxxxxxxxx
• Cargo value (in any format)
• FCL/FCL

Note: In addition to the examples listed above, any other clause that is not related to the description of the goods or commercial agreements with the Shipowner will be automatically excluded.
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If you have any questions, please contact our ONE Customer Service Team.

VGM Submission

Since July 1, 2016, in all SOLAS | IMO signatory countries, the VGM of each container must be sent to the shipowner before it is loaded. The submission of the VGM is mandatory.

The manual for submitting the VGM is available on our portal. Visit the Support section to find out more about the registration tutorials and sign up with Login and Password to get a complete overview of all the other User Guides available.

• Always check the VGM Submission Deadlines available on ONE's website.
• Late or adjusted VGMs are subject to a Late VGM charge.
• Always send VGM electronically via our ONE eCommerce platform.Submissions in other formats will not be accepted..
• A list of Q&A on VGM Shipping is also available on our ONE eCommerce.

To submit the VGM correctly, follow the points below:

VGM Type Selection:

Correct use of punctuation:

Use the dot (.) to separate the decimal places.

Note: incorrect punctuation can result in discrepant statements.

Maximum Container Capacity:

Check that the container has been loaded to the maximum capacity allowed.

If the VGM is not sent within the established deadline, the booking may be transferred and any additional costs will be the responsibility of the shipper.

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If you have any questions, please contact our ONE Customer Service Team.

(LAR) LATE ARRIVAL REQUEST

How to request an IS (Shipping Instructions) and Cargo Late Arrival for all ports in Brazil.

-  SI Late Arrival Request

The request for an SI Late Arrival must be made via ONE Chat before the Deadline expires. Always pay attention to the deadlines.

Important: 
SI Late Arrival will not be applied to:

• UNITED STATES
• MEXICO
• EUROPE
• DANGEROUS GOODS

This measure is necessary to ensure compliance with the AMS transmission requirements for customs in the United States, Mexico and Europe, as well as the notification of Dangerous Goods to the Brazilian authorities.     

- Cargo Late Arrival Request

All Ports (except the port of Vila do Conde, PA) 
Requests should be sent to [email protected], up to 3 hours before the cargo/release deadline (LAR).

• (LAR) LETTER FOR LATE ARRIVAL REQUEST OF CARGO DEADLINE AND RELEASE  | DOWNLOAD (Portuguese Only)

Porto de Vila do Conde, PA

Requests should be sent to [email protected] e [email protected], up to 3 hours before the cargo/release deadline (LAR), with the file below duly filled in.

• (LAR) CARGO LATE ARRIVAL REQUEST SB - VILA DO CONDE | DOWNLOAD

Important

In addition to sending the request by e-mail, "Cargo and Release Late Arrival Request Letter (LAR)" must be physically delivered to the terminal no later than 2 hours before the cargo/release deadline, approved by local customs (RFB).

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If you have any questions, please contact our ONE Customer Service Team.

BL CORRECTIONS

A draft of your B/L, with freight charges not yet included, will be available on our ONE eCommerce platform for you to review. If no adjustments are made by the shipper, the system will consider the data as approved for the final document.

Make sure you know the deadlines for correction and any applicable fees. And consult our Updated Deadlines.

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To find out more about charges, please visit the Local Surcharges.

BL RELEASE

Note: The explanation of Luggage BL Release is available in this section, at the end.

To release your BL (Bill of Lading):

1. Access ONE ePayment BR, generate the password to pay the fees and then upload the bank receipt.

Note: For payments via PIX, scan the QR Code generated in the system. 

2. If you collect the BL Original at our agency, ask for the PIN:

Note: Request for Printing and Collect of BL on the ONE ePaymentBR website.

For the other types of release, just wait for the respective release deadlines.

LUGGAGE

To release luggage, it is mandatory to send the documents below to our agent, Wilson Sons, via e-mail, before the original BL release:

• RG (in the case of foreigners, send the RNE)
• CPF (Brazilians only)
• Passport
• List of personal luggage items
• Extract from DU-Es.

The addresses of our agents can be found here.

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If you have any questions, please contact our Support Team via ONE Chat.

CERTIFICATE

The Shipping Company Certificate must be issued upon receipt of the shipment confirmation via our ONE Chat menu: Export Documentation > General Support.

• SHIPPING COMPANY CERTIFICATE | DOWNLOAD

Fill in the form before starting the service in our chat for analysis and approval.

Important information: 

• The cost of issuing the certificate (XCF) is available in our tariff table. This cost will be added to the local fees if the certificate is approved.

• Adjustments to previously approved certificates will incur a correction charge (XBA), according to our tariff table.
• Once payment has been confirmed, the approved certificate will be available at the local agency indicated by the customer for collection 8 hours after payment has been received.

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If you have any questions, please contact our ONE Customer Service Team.

BL Corrections 

Corrections to Import BL Bills of Lading must be requested from our customer service team via our ONE Chat.

Be sure of the related deadlines:

1. Corrections made within the deadline for changes to SISCOMEX Carga (Mercante):

Requested up to 3 working days before the vessel's arrival at the first Brazilian port, subject to acceptance by the cargo's port of origin.

2. Corrections made after the deadline for changes in SISCOMEX Carga (Mercante):

Requested less than 3 working days before the vessel's arrival at the first Brazilian port, it is also necessary to present the LOI and any other necessary documents.

•  
  • The correction is subject to acceptance by the port of origin of the cargo and approval by the Brazilian Federal Revenue Service.
•  

The costs for the requested corrections can be found in Local Rates.

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If you have any questions, please contact our ONE Customer Service Team.

Cargo Release

In order to release the Cargo in SISCOMEX for Import BL Cargo:

1. Go to ONE ePaymentBR, generate the password to pay the fees and then upload the proof of payment.

• For payments via PIX, scan the QR Code generated in the system. . 

2. Present one copy of the Original BL and two copies of the ONE memo at one of our offices.

• ONE MEMO | DOWNLOAD

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If you have any questions, please contact our ONE Customer Service Team.

Dangerous Cargo

< UNDER CONSTRUCTION >

Demurrage & Detention

(Apr 1, 2024) Customer Advisory - Notice of Demurrage and Detention Tariff Update | ACCESS

D&D Customer Advisory - Brazil FY24

For consultation:

DEMURRAGE & DETENTION FEE (FROM APRIL 1ST, 2023) | DOWNLOAD
DEMURRAGE & DETENTION FEE (FROM APRIL 1ST, 2022) | DOWNLOAD

Calculation Method:

How to pay:

Payment must be made in Brazilian Reais at the exchange rate in force on the day it is made, which can be obtained:

• On the website https://epaymentbr.one-line.com

• By phone (11) 3198-6111 from 8 a.m..

Once the deposit has been made, a copy of the receipt should be sent to [email protected] for proper write-off.

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Check out our full rates:

DEMURRAGE (Free time and tariff per diem)

Counting begins the day after unloading and ends when the equipment is returned to the terminal designated by ONE.  

Free Time is calculated taking into account calendar days without interruption (including Saturdays, Sundays and public holidays).

DETENTION (Free time and tariff per day)

Counting begins when the equipment is picked up and ends when the loaded equipment is delivered to the port terminal indicated by ONE. 

Free Time is calculated taking into account calendar days without interruption (including Saturdays, Sundays and public holidays).

PICK UP AND RETURN OF CONTAINER WITHOUT EFFECTIVE SHIPMENT

If a container is returned without actually being shipped, the Free Time rule will be revoked and the customer will be charged for the entire period during which they had the equipment.

Responsibility for Equipment

As part of our commitment to excellence in cargo transportation, it is essential that our customers are aware of the responsibilities involved in using our containers and equipment.

When using ONE's containers, customers are responsible for ensuring that they are returned in good condition:

• Removing waste and maintaining cleanliness.
• Coverage for damages exceeding USD 250, according to the Container Service Charge. 
• In the case of Replacement or Compensation for lost, stolen or missing containers, especially reefers.

Damaged Condition of Equipment

If the container is returned in a damaged condition that results in repair costs exceeding USD 250, the customer must sign the document below and send it to the e-mail address: [email protected]. 

• TRA - TERMO DE RESPONSABILIDADE POR AVARIAS (DAMAGE LIABILITY FORM) (Portuguese Only) | DOWNLOAD

The amount of USD 250 will be deducted from the total repair cost, with the customer bearing the remaining balance.

Total Loss of Equipment

In the event of a total loss of ONE equipment, whether due to theft, accident or other reasons, customers are responsible for compensation in accordance with our terms and conditions.

The customer must sign the document below and send it to the following e-mail address: [email protected]. 

• DECLARATION OF LIABILITY FOR TOTAL LOSS OF CONTAINER (Portuguese Only) | DOWNLOAD

Table of Compensations for the Total Loss of Containers

Important: Effective January 1, 2019, the above prices are subject to change without notice.

Our team is available to offer support and guidance at every stage of the process.

If you have any questions, please contact your ONE Sales Representative or the BR.TPC team at: [email protected].

ONE Brasil Offices

ONE Brasil has three offices in the country strategically located in São Paulo, Santos and Manaus. 

Our head office is in São Paulo, where the Latin American regional office is also located.

In Santos and Manaus, we offer face-to-face service for the release and pick-up of documents.    

ONE BRAZIL AGENT

Wilson Sons, ONE Brazil's representative agent, is an outstanding strategic partner in seafarer operations, providing integrated and efficient solutions. 

To schedule and appointments for RELEASE and PICK-UP of the document with our Wilson Sons agent, access the link and book directly.