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Omission of the Port of Cartagena, CO (CTG) for the US East Coast

Advisory, Manaus Dry Season

ONE Customer,

We would like to inform you that due to severe congestion at the Port of Cartagena, Colombia (CTG), the EC2 service will omit the port on its eastbound rotation. This measure has been taken to ensure the recovery of our schedule.

The omission of the Port of Cartagena will impact shipments on ONE services in South America, the Caribbean, and Central America destined for the US East Coast, resulting in the immediate temporary suspension of the following services and origins:

ONE Service

Origin

Destinations (via Cartagena)

ANG/AN2

East Coast of South America

 

Savannah, Norfolk, Charleston and Wilmington.

CX1

Manaus, Vila do Conde

CX2, CX3 e CX4

Caribbean and Central America

Important note: We will continue to serve New York and Philadelphia on our FLX Service.

We are working to minimize the impact of this situation and sincerely apologize for any inconvenience caused. We appreciate your understanding and partnership during this time.

If you have any questions or require further assistance, our team is available to assist you. Please contact your sales representative or use our digital channels.

Thank you for shipping with ONE.
OCEAN NETWORK EXPRESS (LATIN AMERICA) AGÊNCIA MARÍTIMA LTDA.