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SPECIAL SERVICE NOTICE - ONE SÃO PAULO, SANTOS AND MANAUS OFFICES

ONE Customer,

We would like to inform you that on February 19, 20 and 21, 2025, ONE Brasil's customer service via ONE Chat, e-mail and telephone, as well as the Front Offices in Santos and Manaus, will have special working hours:

ATENDIMENTO ONE Brasil (SÃO PAULO, SANTOS AND MANAUS)

 

Feb 19th, 2025

Feb 20th, 2025

Feb 21st, 2025

ONE Chat, e-mail and phone 

Normal operating hours

Normal operating hours

Service available until 3:30 PM BRT

São Paulo Office

Normal operating hours

Normal operating hours

Service available until 3:30 PM BRT

Front Office (Santos)

From 9:00 AM to 11:30 AM BRT

From 9:00 AM to 11:30 AM BRT

From 9:00 AM to 11:30 AM BRT

Front Office (Manaus)

Closed

Closed

Closed

 

Normal operating hours for all ONE Brazil channels will resume on February 24, 2025

ONE appreciates its customers' understanding and continued partnership. For inquiries during this period, customers are encouraged to contact ONE Brazil via digital channels.

Thank you for shipping with ONE.
OCEAN NETWORK EXPRESS (LATIN AMERICA) AGENCIA MARÍTIMA LTDA.

*For more updates, follow our Customer Advisories and visit our website: https://br.one-line.com/en