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Changes in the payment procedures of “Prepaid Abroad”

Dear ONE customer,

As from vessels mentioned below, all PREPAID ABROAD payments in the United States with shipments from Brazil will now be managed and handled by the ONE Brasil team:

LISTA DE NAVIOS 

SC-50 2313N

ZIM NORFOLK 0008E

GSL MERCER 0312N

SEASPAN FALCON 2307E

PALENA 2309N

 

At ONE we always work looking forward to offering you the best service and promoting faster and efficient communication. Find the information you must know:

 

  • Shipments where the "prepaid" payer is the same as the "prepaid abroad"
    All fees will be available for payment on ePayment ONE BR, requiring the generation of two (2) slips: one in real (BRL) for payments of local Brazil fees, and another in dollar (USD) for payments abroad.
     
  • Shipments where the "prepaid" payer is different from the "prepaid abroad"
    Current procedure remains. Local Brazil “prepaid” fees will be available on ePayment ONE BR for payment via slip, and for “prepaid abroad” payments invoices will be sent by the ONE Brasil team.
     
  • Slip Generation
    Payments via slip (by bank transfer = TED, DOC) cases must have slips regularly  generated. After the vessel departure, an invoice will be sent (as statement and reference), being mandatory the slip generation and payment in order to conduct the release process.
     
  • Bank Details (IMPORTANT)
    As of April 1st, payment account for “prepaid abroad” processes will be modified. The payments using old bank details will result in delays in the recognition of payment and in the release process. Swift attachment will be mandatory for generated slip in USD.
     

 

If you have any questions, please send an email to [email protected] 

 

Thank you for shipping with ONE. 

OCEAN NETWORK EXPRESS (LATIN AMERICA) AGENCIA MARITÍMA LTDA.

 

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