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NCM divergence booking x draft de BL

ONE Customer,

We are committed to maintaining transparent communication and to constantly striving for continuous improvement and safety in cargo transportation, based on agreed commercial negotiations.

We would like to emphasize that it is the customer's responsibility to ensure that the NCM (Mercosur Common Nomenclature) code entered in the DRAFT for B/L processing is the same as that entered in the transport contract at the time of negotiation.

We reiterate that the correct provision of this information in DRAFT, in accordance with the contract, is essential. ONE reserves the right to refuse to ship the cargo or to DRAFT the B/L if the NCM code does not match, due to security issues and operational risks. In such cases, all costs incurred will be the responsibility of the customer.

Thank you for your understanding and cooperation. If you have any questions, please contact your ONE Sales Representative or our customer service team via ONE CHAT.

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