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ONE Brazil Customer Service Special Schedule Dates
Customer ONE,
As the 2025 year-end holidays approach, please be advised that ONE Brazil (São Paulo, Santos, and Manaus) will operate under special service hours. Please find the schedule below to assist with your operational planning:
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Please note: Starting January 2, 2026, all ONE Brasil customer service channels will return to their normal hours.
We appreciate your partnership throughout this year and reinforce our commitment to being Your Number ONE Shipping Partner. We wish a harmonious Christmas and a 2026 filled with great achievements and success.
Thank you for shipping with ONE.
OCEAN NETWORK EXPRESS (LATIN AMERICA) AGÊNCIA MARÍTIMA LTDA.