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Customer Advisory - US East Coast Port Disruption Update #1: Proactive Preparations
US East Coast Port Disruption #1
Proactive Preparations
Dear Valued Customers,
We would like to inform you of the proactive measures Ocean Network Express (ONE) has
implemented to mitigate any potential impact to your cargo in light of the anticipated
disruption to East and Gulf Coasts services starting Tuesday, October 1, 2024, due to a
potential strike action (port disruption).
NA Exports via U.S. East Coast and Gulf Coast:
If the strike occurs, all U.S. East Coast and Gulf Coast export bookings for sailings on orafter September 30 will be impacted. Booking adjustments including rolls to other vessels
or cancellations may be needed, beginning with vessels during the week of September 22,
2024.
- New Export Bookings:
○ ONE will continue to accept Coastal bookings for Dry cargo.
○ Acceptance of new refrigerated bookings from coastal locations are paused
for vessels departing on or after October 1, 2024.
○ ONE will continue to accept rail cargo until further notice, exception: inland
dangerous goods and refrigerated bookings will not be accepted for vessels
departing on or after October 1, 2024.
- Demurrage:
○ Coastal locations: ONE will follow terminal policy.
○ Inland locations: ONE does not charge demurrage at rail locations.
- Detention:
○ Coastal locations: ONE will stop the clock should a port disruption occur.
○ Inland locations: ONE will charge detention as per standard process until
further notice.
NA Imports via U.S. East Coast and Gulf Coasts:
ONE encourages customers to pick up their import cargo prior to September 30,2024. Ports are advising reefers may or will not be monitored while ports are closed
during the port disruption. (Please refer to the appendix for weekend gate availability
information.)
- Current bookings:
○ There may be necessary vessel rotation changes. ONE will contact any
customers affected by these for necessary action.
- New Import Bookings:
○ Transpacific and Transatlantic Trade
■ ONE will continue to accept local and inland bookings and will adjust
as needed.
○ Latin Trade
■ On the FLX service: All cargo from Latin America will be declined for
vessels Martinique 0006N and Cape Hellas 0002N.
■ On the ANG & AN2 services, all cargo from Latin America until further
notice.
- Demurrage:
○ Coastal locations: ONE will follow terminal policy.
○ Inland locations: ONE will continue standard policy.
- Detention:
○ Coastal locations: ONE will charge detention based on empty return
availability at the depots.
○ Inland locations: ONE will charge detention as per standard policy.
- Change of destination (COD):
○ COD requests are accepted per our standard process but subject to
availability.
ONE is closely monitoring developments and will provide updates to ensure you remain
informed of any changes to your service. ONE will continue to update with the latest
information as available.
If you have any immediate concerns or require additional information, please contact your
sales account representative or our Cargo Management Teams.
Sincerely,
Ocean Network Express Pte. Ltd.
(Appendix)
Scope of U.S. East Coast and Gulf Coasts:
New York / Philadelphia / Baltimore / Norfolk / Wilmington / Charleston / Savannah /Jacksonville / Port Everglades / Miami / Houston / Mobile / New Orleans
Terminal weekend gate open schedule (information as of 9/19/2024):
Charleston : Wando Welch Terminal
- Saturday 9/21 - OPEN *DRY ONLY
Miami : APM terminals
- Saturday 9/28 - OPEN - Dry and reefer
New York : APM Port Elizabeth
-Saturday 9/21 - OPEN *Dry and reefer - NO EXPORTS or OOG
- Saturday 9/28 - OPEN *Dry and reefer - NO EXPORTS or OOG
Norfolk : Norfolk International Terminal (NIT) & Virginia International Gateway (VIG)
- Saturday 9/21 - OPEN - Dry and reefer
- Saturday 9/28 - OPEN - Dry and reefer
- Sunday 9/29 - OPEN - Dry and reefer
Philadelphia : Packer Marine Terminal
- Saturday 9/28 - OPEN - Dry and reefer
- Sunday 9/29 - OPEN - Dry and reefer
Port Everglades : Florida International Terminal (FIT)
- Saturday 9/21 - OPEN - Dry and reefer
- Saturday 9/28 - OPEN - Dry and reefer
- Sunday 9/29 - OPEN - Dry and reefer
Savannah : Garden City Terminal
- Saturday 9/21 - OPEN - Dry and reefer
- Saturday 9/28 - OPEN - Dry and reefer
- Sunday 9/29 - OPEN - Dry and reefer
*Please check local terminal websites directly for latest details on gate hours,
operations, and their respective contingency plans in an event of port disruption.
(Marine Terminal website)
BAL Seagirt Marine Terminal https://www.portsamerica.com/our-locations/gate-hours/baltimore-md?terminal=seagirt-marine-terminal
CHS Wando Welch https://scspa.com/cargo/facility-features/gate-operating-hours/
HOU Bayport Container Terminal https://porthouston.com/about/our-port/location-hours-directions/
ILM Ports America https://www.portsamerica.com/our-locations/gate-hours/wilmington-nc
JAX Blount Island Marine Terminal https://www.jaxport.com/cargo/facilities/hours-of-operation/
MIA APM https://www.apmterminals.com/en/miami/practical-information/holidays
MOB APM https://www.apmterminals.com/en/mobile/practical-information/hours-of-operation
MSY Ports America https://www.portsamerica.com/our-locations/gate-hours/new-orleans-la
NYC Port Elizabeth https://www.apmterminals.com/en/port-elizabeth/practical-information/hours-of-operation
NYC Maher Terminal https://www.maherterminals.com/terminal-information-hours-of-operation/
NYC Port Liberty Bayonne https://portlibertybayonne.com/carriers-truckers/
NYC Port Liberty New York https://portlibertynewyork.com/terminal-details/
ORF Port of Virginia - NIT/VIG https://operations.portofvirginia.com/terminal-gate-hours
PHL Packer Marine Terminal https://www.holtlogistics.com/port-operations/packer-avenue-marine-terminal/
SAV Garden City Terminal
https://gaports.com/facilities/port-of-savannah/garden-city-terminal/garden-city-terminal-holiday-hours-gate-closings/