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Contacts and Support

Count on ONE for a smooth journey in transporting your cargo!
Our specialized team supports you every step of the way, from loading to unloading, at every port we operate in across Brazil.

Check out our contacts and support channels:

Our Contacts

phone

PHONE NUMBER

11 3198-6111

 

 

mail

 

SEND AN E-MAIL

Freight quotes

[email protected]

Export

[email protected]

Import

[email protected]

Freight and tax Payment

[email protected]

 

Simplify your assistance with ONE Brazil: click and choose the right channel for your inquiries.

 


Online Channels

*ONE CHAT BUSINESS HOURS:
BRAZIL: 9:00AM - 5:30PM // MONDAY - FRIDAY

 


Thank you for shipping with ONE

Our Offices ONE Brazil

ONE Brazil has three offices strategically located in São Paulo, Santos, and Manaus.

Our headquarters is in São Paulo, where the Latin America regional office is also based. In Santos and Manaus, we provide in-person services through our agencies, offering support for the release and collection of documents.

 

Local

SÃO PAULO (HEAD OFFICE)

Ocean Network Express (Latin America) Agência Marítima Ltda.
Av. Paulista, 283 – 8º andar - Bela Vista - São Paulo - SP - Brasil
CEP: 01311-000

 

Local

SANTOS (AGENCY)

Ocean Network Express (Latin America) Agência Marítima Ltda.
Rua Guaiaó, 66 - 11º andar - cj. 1112 - Aparecida - Santos - SP - Brasil CEP: 11035-260

Opening hours for the release and collection of documents
Monday to Friday, from 2:00 p.m. to 4:30 p.m.

 

Local

MANAUS (AGENCY)

Ocean Network Express (Latin America) Agência Marítima Ltda.
Rua Ponta Grossa, 256 - 2° andar - Colônia Oliveira Machado – Manaus – AM – Brasil CEP: 69074-190

Opening hours for the release and collection of documents
Monday to Friday, from 8:30 a.m. to 11:30 a.m.

 

Our Agents

NOW OUR AGENT WILSON SONS' APPOINTMENTS FOR RELEASES AND COLLECTIONS ARE MADE VIA A LINK, WHERE YOU CAN MAKE THE APPOINTMENT YOURSELF.


ELECTRONIC APPOINTMENT LINK: https://bit.ly/3bgrNHo

 

 

Ports

Address, Contacts and Opening hours

Vila do Conde

Wilson Sons Shipping Services Ltda

Rua Municipalidade, 985 - Edifício Mirai Offices, Sala 1305

Bairro Umarizal - Belém - PA - Brasil - CEP: 66050-350

+ 55 (91) 98222-1666 / (91) 99226-3708

Office Hours: Monday to Friday,

From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm

[email protected]

Fortaleza

Wilson Sons Shipping Services Ltda

Av. Santos Dumont, 1789 - 13º andar - Sala 1301

Fortaleza – CE – Brasil - CEP: 60150-161

+55 (85) 98128-4818 / (85) 98183-0197

Office Hours: Monday to Friday,

From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm

[email protected]

Suape

Wilson Sons Shipping Services Ltda

Rua Agenor Lopes, 25 sala 1002 - Ed. Emp. Itamarati

Boa viagem Recife - PE - Brasil - CEP:51021-110

Tel: (81)98112-0062 / (81) 98109-9084

Office Hours:  Monday to Friday,

From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm

[email protected]

Salvador

Wilson Sons Shipping Services Ltda

Av. da França, 1551 - HUB - 2º Andar - Box 09

Comércio - Salvador - BA - Brasil - CEP: 40010-000

+ 55 (71) 99683 4288 / (71) 99148 6522 / (71) 98137-5415 / (71) 98175-365

Office Hours: Monday to Friday,

From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm

[email protected]

 

Rio de Janeiro

(Itaguai-Sepetiba)

Wilson Sons Shipping Services Ltda

Rua da Quitanda, 86 - 5º Andar

Centro – Rio de Janeiro - RJ - Brasil - CEP: 20091-005

Tel: +55 (21) 96766-2804

Office Hours: Monday to Friday,

From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm

[email protected] 

Paranaguá

Wilson Sons Shipping Services Ltda

Rua Julia da Costa, 70, 1° Andar do Open Shopping

Centro Histórico, Paranaguá - PR - Brasil - CEP: 83203-060

Tel: +55 (41) 2152-1464 / 2152 -1463 / 98823-7932

Office Hours: Monday to Friday,

From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm

[email protected]

Itajaí e Navegantes

Wilson Sons Shipping Services Ltda

Av. Cel. Marcos Konder, 1.177 – 6º andar - conj. 603

Centro - Itajaí - SC - Brasil - CEP: 88301-303

Tel: +55 (47) 3404-7353 / 3404-7354 / 99244-9963

Office Hours: Monday to Friday,

From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm

[email protected]

São Francisco do Sul

(Itapoá & Imbituba)

Wilson Sons Shipping Services Ltda

Rua Marcilio Dias, n° 637 - Sala 22 - Ed. Monte Castelo - Centro

São Francisco do Sul / SC - CEP: 89.240-000

Mobile: + 55 (47) 9 9175 9636

Office Hours: Monday to Friday,

From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm

[email protected]

 

Rio Grande

Wilson Sons Shipping Services Ltda

Rua Barão de Cotegipe, 443 - 1007 

Centro - Rio Grande - RS - Brasil - CEP: 96200-290

Tel: + 55 (53) 99936-5993

Office Hours: Monday to Friday,

From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm

[email protected]