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Contacts and Support
Count on ONE for a smooth journey in transporting your cargo!
Our specialized team supports you every step of the way, from loading to unloading, at every port we operate in across Brazil.
Check out our contacts and support channels:
Our Contacts
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PHONE NUMBER |
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11 3198-6111 |
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SEND AN E-MAIL |
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| Freight quotes | |
| Export | |
| Import | |
| Freight and tax Payment |
Simplify your assistance with ONE Brazil: click here and choose the right channel for your inquiries.
Online Channels
*ONE CHAT BUSINESS HOURS:
BRAZIL: 9:00AM - 5:30PM // MONDAY - FRIDAY
Thank you for shipping with ONE
Our Offices ONE Brazil
ONE Brazil has three offices strategically located in São Paulo, Santos, and Manaus.
Our headquarters is in São Paulo, where the Latin America regional office is also based. In Santos and Manaus, we provide in-person services through our agencies, offering support for the release and collection of documents.
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SÃO PAULO (HEAD OFFICE) |
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Ocean Network Express (Latin America) Agência Marítima Ltda. |
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SANTOS (AGENCY) |
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Ocean Network Express (Latin America) Agência Marítima Ltda. Opening hours for the release and collection of documents |
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MANAUS (AGENCY) |
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Ocean Network Express (Latin America) Agência Marítima Ltda. Opening hours for the release and collection of documents |
Our Agents
NOW OUR AGENT WILSON SONS' APPOINTMENTS FOR RELEASES AND COLLECTIONS ARE MADE VIA A LINK, WHERE YOU CAN MAKE THE APPOINTMENT YOURSELF.
ELECTRONIC APPOINTMENT LINK: https://bit.ly/3bgrNHo
Ports |
Address, Contacts and Opening hours |
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Vila do Conde |
Wilson Sons Shipping Services Ltda |
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Rua Municipalidade, 985 - Edifício Mirai Offices, Sala 1305 |
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Bairro Umarizal - Belém - PA - Brasil - CEP: 66050-350 |
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+ 55 (91) 98222-1666 / (91) 99226-3708 |
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Office Hours: Monday to Friday, From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm |
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Fortaleza |
Wilson Sons Shipping Services Ltda |
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Av. Santos Dumont, 1789 - 13º andar - Sala 1301 |
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Fortaleza – CE – Brasil - CEP: 60150-161 |
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+55 (85) 98128-4818 / (85) 98183-0197 |
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Office Hours: Monday to Friday, From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm |
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Suape |
Wilson Sons Shipping Services Ltda |
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Rua Agenor Lopes, 25 sala 1002 - Ed. Emp. Itamarati |
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Boa viagem Recife - PE - Brasil - CEP:51021-110 |
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Tel: (81)98112-0062 / (81) 98109-9084 |
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Office Hours: Monday to Friday, From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm |
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Salvador |
Wilson Sons Shipping Services Ltda |
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Av. da França, 1551 - HUB - 2º Andar - Box 09 |
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Comércio - Salvador - BA - Brasil - CEP: 40010-000 |
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+ 55 (71) 99683 4288 / (71) 99148 6522 / (71) 98137-5415 / (71) 98175-365 |
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Office Hours: Monday to Friday, From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm
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Rio de Janeiro (Itaguai-Sepetiba) |
Wilson Sons Shipping Services Ltda |
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Rua da Quitanda, 86 - 5º Andar |
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Centro – Rio de Janeiro - RJ - Brasil - CEP: 20091-005 |
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Tel: +55 (21) 96766-2804 |
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Office Hours: Monday to Friday, From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm |
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Paranaguá |
Wilson Sons Shipping Services Ltda |
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Rua Julia da Costa, 70, 1° Andar do Open Shopping |
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Centro Histórico, Paranaguá - PR - Brasil - CEP: 83203-060 |
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Tel: +55 (41) 2152-1464 / 2152 -1463 / 98823-7932 |
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Office Hours: Monday to Friday, From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm |
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Itajaí e Navegantes |
Wilson Sons Shipping Services Ltda |
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Av. Cel. Marcos Konder, 1.177 – 6º andar - conj. 603 |
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Centro - Itajaí - SC - Brasil - CEP: 88301-303 |
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Tel: +55 (47) 3404-7353 / 3404-7354 / 99244-9963 |
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Office Hours: Monday to Friday, From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm |
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São Francisco do Sul (Itapoá & Imbituba) |
Wilson Sons Shipping Services Ltda |
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Rua Marcilio Dias, n° 637 - Sala 22 - Ed. Monte Castelo - Centro |
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São Francisco do Sul / SC - CEP: 89.240-000 |
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Mobile: + 55 (47) 9 9175 9636 |
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Office Hours: Monday to Friday, From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm
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Rio Grande |
Wilson Sons Shipping Services Ltda |
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Rua Barão de Cotegipe, 443 - 1007 |
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Centro - Rio Grande - RS - Brasil - CEP: 96200-290 |
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Tel: + 55 (53) 99936-5993 |
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Office Hours: Monday to Friday, From 9:00 am to 11:00 am and From 1:30 pm to 3:30 pm |