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Advisory
Jan 08, 2025

ONE BRAZIL - SIMPLIFYING COMMUNICATIONS FOR FASTER SUPPORT

ONE Customer,
As ONE, we are constantly working to improve our customers' experiences. That's why we believe we can enhance your experience by streamlining email communication. Including multiple service mailboxes in a single thread can occasionally make it more challenging to quickly address your specific needs.
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Advisory
Jan 07, 2025

CHANGE OF DAILY SCHEDULE QUERY Information now available via ONE eCommerce

ONE Customer,
We would like to inform you that as of January 16, 2025, the publication of the Daily Schedule (Export Deadlines) in its current format will be discontinued.
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Advisory
Jan 02, 2025

Mandatory Requirement for Importer/Cargo Owners Mobile number and Email address on the Bill of Lading while submitting the Import Manifest to Saudi Arabia.

Mandatory Requirement for Importer/Cargo Owners Mobile number and Email
address on the Bill of Lading while submitting the Import Manifest to Saudi Arabia
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Advisory
Jan 02, 2025

Mandatory Requirement for Consignee Income Tax Numbers on Import Shipments to Jordan

Mandatory Requirement for Consignee Income Tax Numbers on Import Shipments
to Jordan
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Advisory
Dec 30, 2024

Important Notice: VGM Declaration and Associated Costs

ONE Customer,
We would like to reinforce the importance of declaring the correct weight of your cargo and container (VGM), as established by the SOLAS standard. This practice is essential to ensure that the reported weights match those actually transported, contributing to the safety and efficiency of the entire logistics process.
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