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Advisory
Dec 28, 2021

ONE Mobile App – Release of New Homepage

<30 December 2021, Singapore>  Ocean Network Express (ONE) will be releasing a new
homepage of our ONE Mobile Application. This new look will provide the Customer with a
quick view of the Application's significant features and better straightforward navigation back
to the home page.
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Advisory
Dec 23, 2021

AL5: MOL Emissary 044W as of 23rd December

This is to update you that MV MOL Emissary is currently at Los Angeles for inspection and
necessary repairs, after the vessel experienced rudder issue while awaiting to berth at Los
Angeles. All reefer units onboard are working and are being monitored regularly.

We are currently waiting for the vessel owner's assessment of the vessel condition and will
advise further regarding her schedule and cargo arrangements once more information is
available.
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Advisory
Dec 23, 2021

EC5: MOL Charisma 217E as of 23rd December

This is to update you that MV MOL Charisma has safely arrived Singapore for inspection and
necessary repairs, after the vessel experienced engine issue while en route to Laem Chabang
for the vessel’s intended phase in into East Coast 5 (EC5) Service.

We are currently waiting for the vessel owner's assessment of the vessel condition and will
advise further regarding her schedule and cargo arrangements once more information is
available.
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Advisory
Dec 20, 2021

Service at the counter - Christmas and New Year Offices of ONE and Wilson Sons

Dear Customer, We inform about the attendance at the face-to-face counter during the Christmas and New Year period by the local offices of ONE and Wilsons Sons in Brazil.
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Advisory
Dec 20, 2021

Ocean Network Express to launch new Singapore to Nhava Sheva service

Ocean Network Express to launch new Singapore to Nhava Sheva service.
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Advisory
Dec 20, 2021

PORTS OF LOS ANGELES & LONG BEACH CONTAINER EXCESS DWELL FEE - UPDATE

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until December 27th, 2021.
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Advisory
Dec 15, 2021

EC5: MOL Charisma 217E as of 15th December

This is to inform you that MV MOL Charisma experienced engine issues, while en route from
Singapore to Laem Chabang for the vessel’s intended phase into East Coast 5 (EC5) Service.

The vessel is expected to return to Singapore for further inspection and necessary repairs.
We are currently waiting for the vessel owner's assessment of the vessel condition and will
advise further regarding her schedule and cargo arrangements once more information is
available.
Read more »
Advisory
Dec 14, 2021

AL5: MOL Emissary 044W as of 14th December

This is to inform you that MV MOL Emissary, serving in our Trans-Atlantic 5 (AL5) Service,
experienced rudder issues while awaiting to berth at Los Angeles. The vessel is currently assisted by
the tugboat to move into inner anchorage in Los Angeles for further inspection before her berthing.
All reefer units onboard are working and are being monitored regularly.
Read more »
Advisory
Dec 13, 2021

Ports of Los Angeles & Long Beach Container Excess Dwell Fee - UPDATE

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until December 20th, 2021.
Read more »
Advisory
Dec 09, 2021

Ocean Network Express Brazil launches new payment method: ONE PIX

Finding solutions for customers is one of ONE's main goals. It was thinking of reducing bureaucracies and streamlining processes that we developed the ONE PIX.
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