Breadcrumb

Advisory
Sep 14, 2022

Pakistan lifted ban on import of non-essential and luxury items

The Government of Pakistan, Ministry of Commerce issued Office Memorandum in
connection with SRO 1562(I)/2022 dated 19th August, 2022, whereby the prohibition
(ban)/complete quantities restrictions imposed on the import of certain categories of
goods, vide SRO 598(I)/2022 dated 19th May, 2022, was withdrawn with immediate
effect.
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Advisory
Sep 13, 2022

One Brazil will have new phone service

ONE customer, In order to make your ONE service simpler and more effective, we are unifying the Financial and Customer Service support channels, with the most sought after subjects in each area. As of 09/19/2022, by calling 55 11 3198-6111 you will be answered by our teams and you will be able to ask questions.
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Advisory
Sep 05, 2022

Resume accepting importing Dangerous Goods (DG) into Bangladesh

Since the fire incident happened in Chittagong, Bangladesh in June 2022, ONE suspended the booking acceptance of all DG imports into all Bangladesh ports until further notice.

However, we have decided to resume importing some DG classes into Bangladesh after several discussions with Bangladesh office.
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Advisory
Aug 29, 2022

New Feeder service for Hazira

We’re pleased to announce the start of new feeder service for Hazira effective from
September 10, 2022.
Port Rotation : Hazira - Colombo - Singapore
Frequency : Weekly
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Advisory
Aug 25, 2022

Deadlines for e-payment & front office services

Soon, we will change our opening hours in front office teams. For a more agile service, take the opportunity to know and use our electronic b/l tool, in partnership with Wave bl - for a simple, fast and safe release. More information about ONE eBL can be found here.
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Advisory
Aug 15, 2022

E-mail [email protected] Desativado

Cliente ONE, Informamos que a partir de 22 de agosto de 2022, o endereço de e-mail [email protected] será desativado e não mais monitorado. Os atendimentos feitos anteriormente por esse canal serão transferidos para o nosso Chat nos horários das 9h às 12h e, das 13h30 às 17h30h.
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Advisory
Jul 29, 2022

FINANCIAL RESULTS FOR FY2022 1ST QUARTER

FINANCIAL RESULTS FOR FY2022 1ST QUARTER
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Advisory
Jul 22, 2022

ONE MOBILE APP – Change your Homepage view

<25 July 2022, Singapore> Ocean Network Express (ONE) will launch a
customizable screen layout in our Mobile App.
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Advisory
Jul 21, 2022

Customer Advisory for West Asia’s PS3: ONE Competence 081W as of 21 st July

This is to inform you on the delay of PS3 service vessel ONE COMPETENCE V.081W.
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Advisory
Jul 04, 2022

ONE MOBILE APP – Classic Design with centralized search on the Homepage

<6 July 2022, Singapore> Ocean Network Express (ONE) will enhance the homepage of Mobile App to have a centralized search that will be linked to different features of the Application for the Customer convenience.
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