We are delighted to announce the launch of our SCX (Scandinavia Express) and IBC (Iberia Europe) Services, tailored to enhance operational efficiency and schedule reliability. These revamped services reflect our commitment to optimizing our network and providing you with reliable shipping solutions.

ONE Customer,
We would like to inform you that due to severe congestion at the Port of Cartagena, Colombia (CTG), the EC2 service will omit the port on its eastbound rotation. This measure has been taken to ensure the recovery of our schedule.

ONE is delighted to announce the launch of our new weekly service - “Pakistan Gulf
Express (PGX)” – connecting Karachi to Jebel Ali, Hamad and Dammam.

We would like to inform you that, as of this year, Black Awareness Day will officially be recognized as a national holiday.

Starting December 1st, 2024, ONE Brazil will migrate its banking operations to HSBC. We kindly request that all payments and transactions be directed to the new account.

ONE Customers,
We would like to inform you of the proactive measures Ocean Network Express (ONE) has implemented to mitigate any potential impact to your cargo in light of the potential disruption to services calling Prince Ruppert and Vancouver, British Columbia started Monday, November 4, 2024

Ocean Network Express (ONE) would like to inform you of the upcoming implementation of
environmentally compliant surcharges, effective from 2025.

As per our previous customer advisory dated 3rd September 2024, ONE has already started collecting the mandatory additional data elements supplied from customers in the shipping instructions.

Self-Filing Option for House Bill of ladings (HBL) will become available from 4th of December and compulsory from 1st April 2025.

ONE is pleased to announce a value-added service for inland haulage between Bahrain terminal and Bahrain City limits.

Starting today, October 28th, the process for submitting cargo damage claims has been simplified through the new Cargo Claim Form (Damages and Shortages), making it easier to contact the responsible team, speeding up responses, and providing greater transparency for each case.