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Advisory
Jun 19, 2020

Opening hours at Wilson Sons Maritime Agency in Itajaí - SC

Dear Valued ONE Customer, please be advised that our agent (Wilson Sons Maritime Agency) of Itajaí informs that from Monday, 22/06 the service will be made on the schedule of 09:00am to 12:00pm / 01:30pm to 04:30pm in the rotation scheme to meet the demand of local customers.
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Advisory
Jun 17, 2020

Removal of IMO adhesive in empty container in Itajaí and Navegantes

Dear Valued ONE Customer, please be advised that the port terminal that serves the cities of Itajaí and Navegantes - SC informs you that, from June 20, for the delivery of empty containers at Portonave, all adhesives, posters, labels, orange panels or signs, which are applied to the unit with dangerous cargo after the removal/unloading of the goods or their waste, must be removed, as set forth in item 5.3.1.1.1 of the IMDF code.
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Advisory
Jun 11, 2020

Adjustment of New Zealand Japan (NZJ) Service Schedule

Ocean Network Express will be revising the proforma schedule of the
New Zealand Japan (NZJ) service.
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Advisory
Jun 09, 2020

Latin America East Coast Services - VOID Sailings (Barge)

Dear Valued ONE Customer, Please be advised ONE will have the following VOID Sailings on East Coast South America Services: CX1 | Porto Velho SC52 - 0024N
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Advisory
Jun 03, 2020

Suspension of Congestion surcharge (CGD) for Reefer Shipments into Chittagong

Suspension of Congestion surcharge (CGD) for Reefer Shipments into Chittagong
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Advisory
Jun 01, 2020

Ocean Network Express (ONE) to extend the suspension of China-Australia (CAE) service

Ocean Network Express would like to update you regarding extension of the China Australia service (CAE) which is jointly operated with Maersk and MSC.
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Advisory
May 26, 2020

Latin America East Coast Services - VOID Sailings

Dear Valued ONE Customer, please be advised ONE will have the following VOID Sailings on East Coast South America Services: SX1>> MSC LILLY - 0223E
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Advisory
May 23, 2020

our systems functionalities have been reestablished

We are pleased to inform that our systems functionalities have been reestablished. Our teams will be working to process all pending requirements to minimize any possible impact to your business. We hope this event hasn’t caused any inconvenience. Thanks for your business and keep on counting on us!
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Advisory
May 22, 2020

Technical problems in our systems

This message is to notify you that we are currently experiencing some technical system outages. We are working hard to resolve this as quickly as possible and apologize for any inconvenience this may have caused. We appreciate your patience and understanding as we work through restoring system connectivity. We will provide you with an update as soon as systems are fully restored. We appreciate your business and thank you for choosing ONE! Sincerely, Ocean Network.
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Advisory
May 21, 2020

Suspension of Congestion surcharge (CGD) for Reefer Shipments into Manila

As previously announced, due to the outbreak of Novel Coronavirus and government imposed
lockdowns, terminal operations and pick-up of inbound laden reefer containers had been slow in
Manila (Philippines) and the terminal was facing a serious shortage of available reefer plugs.
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