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Advisory
Feb 21, 2025

CARNIVAL SERVICE NOTICE - OFFICES ONE SÃO PAULO, SANTOS AND MANAUS

We would like to inform you that due to the Carnival holiday, ONE Brazil will not provide service on March 3rd and 4th, 2025 via ONE Chat, email, or phone, nor at the Front Offices in Santos and Manaus.
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Advisory
Feb 18, 2025

ONE launches new “Store Door” service in India

Ocean Network Express (ONE) is pleased to announce the launch of our new “Store Door” service in India to enhance your inland logistics needs.
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Advisory
Feb 14, 2025

INTRA EUROPE TRADE - PLS (Poland Shuttle) Launch

We are pleased to announce the launch of our PLS (Polish Shuttle) service, tailored to
provide our customers additional connectivity opportunities.
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Advisory
Feb 13, 2025

ONE COSTA RICA UPDATE: OFFICIAL CONTACT DETAILS

ONE Customer,
Last week we started operations in Costa Rica and in order to offer you the best support and ensure a smooth transition, we are sharing the new official contacts to better serve you.
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Advisory
Feb 12, 2025

New Service Vietnam China Express (VCX)

Ocean Network Express (ONE) is pleased to announce a newly launch service - Vietnam China Expres (VCX) into ONE’s service network.

Vietnam China Express (VCX)
Effective vessel: MV HAIAN ALFA, Voyage 045S (ETA Ho Chi Minh 16/April)
Port Rotation: Ho Chi Minh- Hai Phong- Nansha- Hong Kong- Hai Phong- Ho Chi Minh
Frequency: 14 days round voyage, weekly service
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Advisory
Feb 11, 2025

CARIBBEAN EXPANSION: NEW ONE POINT LISAS (TRINIDAD & TOBAGO) SERVICE

ONE Customer,
We would like to announce the expansion of our coverage in the Caribbean with the new ONE Point Lisas feeder service, as a new option to connect Trinidad & Tobago to our extensive global network. The service will be available from February 11, 2025.
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Advisory
Feb 06, 2025

SPECIAL SERVICE NOTICE - ONE SÃO PAULO, SANTOS AND MANAUS OFFICES

ONE Customer,
We would like to inform you that on February 19, 20 and 21, 2025, ONE Brasil's customer service via ONE Chat, e-mail and telephone, as well as the Front Offices in Santos and Manaus, will have special working hours.
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Advisory
Jan 31, 2025

BOOKING SUSPENSION - NORFOLK PORT CALL ON FLX SERVICE

ONE Customer,
We would like to inform you that the FLX (Florida Latin Express) service will no longer call at the port of Norfolk, last calling vessel Matthew Schulte 0132 (ETA ORF February 8th).
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Advisory
Jan 30, 2025

ONE COSTA RICA - OFFICIAL LAUNCH ON FEBRUARY 3rd, 2025

ONE Customer,
We are pleased to announce that ONE Costa Rica will start operations on the 3rd of February 2025. To ensure a seamless transition, we kindly request you to register OCEAN NETWORK EXPRESS S.A. as your supplier for the processing of shipping invoices and local charges.
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Advisory
Jan 20, 2025

NEW GUIDELINES ON EXCHANGING EMPTY CONTAINER UNITS BETWEEN BOOKINGS

ONE Customer,
In our commitment to ensuring an efficient operation aligned with the best market practices, we emphasize that empty containers must be used exclusively under the same booking in which they were released.
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