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ONE Customer,
We would like to inform you that due to future changes in maritime alliances, the schedule for the AL5 service in Caucedo (DOCAU) is subject to changes.

We would like to inform you that due to the Carnival holiday, ONE Brazil will not provide service on March 3rd and 4th, 2025 via ONE Chat, email, or phone, nor at the Front Offices in Santos and Manaus.

Ocean Network Express (ONE) is pleased to announce the launch of our new “Store Door” service in India to enhance your inland logistics needs.

We are pleased to announce the launch of our PLS (Polish Shuttle) service, tailored to
provide our customers additional connectivity opportunities.

ONE Customer,
Last week we started operations in Costa Rica and in order to offer you the best support and ensure a smooth transition, we are sharing the new official contacts to better serve you.

Ocean Network Express (ONE) is pleased to announce a newly launch service - Vietnam China Expres (VCX) into ONE’s service network.

Vietnam China Express (VCX)
Effective vessel: MV HAIAN ALFA, Voyage 045S (ETA Ho Chi Minh 16/April)
Port Rotation: Ho Chi Minh- Hai Phong- Nansha- Hong Kong- Hai Phong- Ho Chi Minh
Frequency: 14 days round voyage, weekly service

Ocean Network Express (ONE) is pleased to announce a newly launch service - Vietnam China Expres (VCX) into ONE’s service network.

Vietnam China Express (VCX)
Effective vessel: MV HAIAN ALFA, Voyage 045S (ETA Ho Chi Minh 16/April)
Port Rotation: Ho Chi Minh- Hai Phong- Nansha- Hong Kong- Hai Phong- Ho Chi Minh
Frequency: 14 days round voyage, weekly service

ONE Customer,
We would like to announce the expansion of our coverage in the Caribbean with the new ONE Point Lisas feeder service, as a new option to connect Trinidad & Tobago to our extensive global network. The service will be available from February 11, 2025.

ONE Customer,
We would like to inform you that on February 19, 20 and 21, 2025, ONE Brasil's customer service via ONE Chat, e-mail and telephone, as well as the Front Offices in Santos and Manaus, will have special working hours.