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Advisory
May 31, 2024

Official Launch: ONE WeChat Mini Program

We are delighted to announce the official launch of the ONE WeChat Mini Program. At ONE, our
commitment to enhancing connectivity and providing seamless accessibility is unwavering.
Recognizing the pivotal role WeChat plays in the daily lives of our customers in China, we are proud to
introduce our brand-new Mini Program.
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Advisory
May 28, 2024

ALERT: BEWARE OF INVESTMENT SCAM VIDEOS

Please note that ONE does not offer investment advice or investment services. Any video with
the ONE name offering investment advice or investment services is fraudulent. We are
working closely with our security team to remove these scam videos.
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Advisory
May 27, 2024

Temporary suspension of demurrage & detention (counting) and cancellation fee in Rio Grande

ONE Customer, We, as ONE, have been closely monitoring the situation in the state of Rio Grande do Sul, located in the south of Brazil. We have mobilized to provide humanitarian aid and would like to share measures implemented to help minimize the impact of the events on our clients and partners.

All Demurrage & Detention of containers at the Port of Rio Grande are temporarily suspended from April 29, 2024 until May 31, 2024. The extension will be reevaluated after 05/31.
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Advisory
May 21, 2024

ONE’S CX5 SERVICE DISCONTINUATION IN JUNE 2024

We would like to inform you that the ONE's Caribbean Express 5 (CX5) will be discontinued within June 2024.
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Advisory
May 17, 2024

ONE’S CX1 SERVICE | UPDATE #2 - SERVICE TO/FROM MANAUS IN 2024 - DROUGHT SITUATION

ONE's Caribbean Service 1 (CX1), which serves Manaus and Vila do Conde, both ports in the northern region of Brazil, is still available to meet your shipping needs.  Below is the reference graph of the Rio Negro in Manaus, in a stable condition, but still with an alert indication, updated on May 10, 2024. 
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Advisory
May 09, 2024

New service launched CVT

Ocean Network Express (ONE) is pleased to announce a new service launch of China-
Vietnam-Thailand (“CVT”) with the following details.

China Vietnam Thailand service (CVT)
Effective vessel: MV POS HOCHIMINH, Voy 102S (ETA Pusan 27/May)
Port Rotation: PUSAN-SHANGHAI-NINGBO-CAT LAI-LAEM CHABANG
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Advisory
May 07, 2024

Leadership Changes at ONE Latin America and ONE Brazil

Customer ONE, We would like to share with you the news about ONE's leadership in Latin America and, more specifically, in Brazil.

After 48 years of dedication to the shipping market, six of them as President of ONE LATAM, Peter Duifhuizen is retiring. To assume his position, we welcome Colin de Souza, who brings with him a wealth of experience, having previously held the position of Regional Head at ONE in South Asia.

Gilberto Santos, the previous Country Head of ONE Brazil, takes up a new global position within the company as Senior Vice President of Global Sales and Service Management in Singapore, while Arthur Bezerra returns to the country to take up the position of Country Head, after years in the same role at ONE Mexico.
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Advisory
Apr 18, 2024

Disclaimer: Scammers attempt to commit fraud using ONE's name

ONE customers and partners,

Our teams have become aware of scam attempts being made in the name of ONE (Ocean Network Express) via non official ONE channels requesting payments to suspicious bank accounts.

We would like to warn you that this is not an action taken by Ocean Network Express nor any of its employees.
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Advisory
Apr 12, 2024

ONE’s CX1 Service - Service from/to Manaus in 2024 - Drought situation

ONE Customer,

ONE’s Caribbean Service 1 (CX1) attending Manaus and Vila do Conde, both ports in the North Region in Brazil, is up and running to attend to your shipment needs. 
In the face of the severe drought faced last year, the water levels remain below average, which could impact the navigability during the year, normally occurring in the dry season, in September. ONE is taking all necessary measurements together with its partners, to have the best plan in hand to assure the delivery of your cargo in 2024.
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Advisory
Apr 11, 2024

Notice of Demurrage and Detention Tariff Update | Annual Review CA - D&D FY24

Dear Valued ONE Customer, Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs. Please kindly be informed of the Demurrage and Detention tariffs for LATAM Countries effective from April 1st,2024.
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