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Advisory
Apr 14, 2022

Shanghai Situation Update #2

The situation in Shanghai has not improved since our last update on 6th April 2022. Trucking remains limited and the terminals are still congested, whilst reefer yard plug capacity remains highly stressed.
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Advisory
Apr 11, 2022

TERMO DE LIBERAÇÃO ÚNICO (TL) – LIBERAÇÃO DO SEU DOCUMENTO COM A ONE

É com satisfação que comunicamos que a partir deste mês estará disponível o Termo de Liberação Único para as suas cargas de importação ou exportação com a ONE.
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Advisory
Apr 06, 2022

Notice of Surcharge Update

Dear Valued Customer, Thank you for your continued support and choosing Ocean Network Express (ONE) to cater to your needs. Please kindly be advised that changes have been made to the following ONE surcharge. The new levels will be applicable in Brazil across all trade lanes and services and will be valid till further notice.
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Advisory
Apr 06, 2022

Shanghai Situation Update

Dear Valued ONE Customers,
Please be informed that Shanghai area has imposed several restrictions and measures against Covid-19 spread and some of them are extended till further notice.
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Advisory
Apr 01, 2022

Notice of Surcharge Update

Dear Valued Customer, Thank you for your continued support and choosing Ocean Network Express (ONE) to cater to your needs. Please kindly be advised that changes have been made to the following ONE surcharge. The new levels will be applicable to Brazil across all trade lanes and services and will be valid till further notice.
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Advisory
Mar 28, 2022

Cargo Safety - Special Stowage Requirement for Non-DG and Non-Special Cargoes

When transporting your cargo, safety is our number one priority. To ensure compliance with our Global acceptance policy and safety standards, we are performing verification of all bookings to make sure that all cargo is correctly declared, packed, and stowed. This measure is a critical step in preventing accidents and ensuring the safe handling of your cargo.
We know that declaring the correct commodity is as important for you as it is for us. As a Shipper, it is your responsibility to declare your cargo and to provide with the correct information, we therefore we kindly ask for your collaboration in checking that all cargo booked is correctly declared.
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Advisory
Mar 22, 2022

TEMPORARY SERVICE SUSPENSION: FROM East Coast South America to United States East Coast

Dear Valued ONE Customer, Service EC2 will temporarily suspend Cartagena calls as recovery schedule measures. We regret to inform that due to this reason, for immediate effect, we will no longer have connections from East Coast South America (Buenos Aires/Montevideo/Rio Grande/Navegantes/Santos/Rio de Janeiro) to United States East Coast (New York/Savannah/Norfolk/Charleston), it will be applicable until further notice.
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Advisory
Mar 20, 2022

PORTS OF LOS ANGELES & LONG BEACH CONTAINER EXCESS DWELL FEE - UPDATE

Dear Valued ONE Customers,

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 25th March 2022.
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Advisory
Mar 14, 2022

PORTS OF LOS ANGELES & LONG BEACH CONTAINER EXCESS DWELL FEE - UPDATE

Dear Valued ONE Customers,

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 18th March 2022.
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Advisory
Mar 13, 2022

ONE MOBILE APP – Fresh look on all Features and improved Track and Trace function

<15 March 2022, Singapore> Ocean Network Express (ONE) is unleashing a fresh look at our Mobile App. With the new design on all features, we offer a much easier way to navigate the App for our customers' convenience.
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