As part of our continued commitment to transparency and operational safety, we are closely monitoring the situation of the Rio Negro in Manaus. The Western Amazon River Captaincy (CFAOC), part of the Brazilian Navy, has issued a new update regarding navigation procedures between Itacoatiara and Manaus, due to the ongoing decrease in the Amazon River water levels.

This notice serves as an update regarding the Low Water Surcharge (LWS) applicable to/from Brazil (Manaus and Porto Velho Ports). Please be informed that due to the slower-than estimated decrease in water levels on the Amazon River, we are again postponing the implementation of the Low Water Surcharge (LWS). The effective date is being moved from October 15th to November 01st, 2025.

Please be informed that due to the slower-than estimated decrease in water levels on the Amazon River, we are postponing the implementation of the Low Water Surcharge (LWS) from September 15th to October 15th, 2025.

ONE Customer,
In our commitment to the transparency and security of your operations, we would like to inform you that the water level of the Rio Negro in Manaus continues to recede. We are closely monitoring the situation, and our Caribbean Service 1 (CX1) is currently operating normally at the ports of Manaus and Vila do Conde.

ONE Customer,
Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs. In order to continuously provide a reliable service, ONE will implement a Low Water Surcharge (LWS).

Ensuring the transparency and security of your operations, we would like to inform you that the water level of the Rio Negro in Manaus, after reaching its peak, has entered its low water season.

ONE Customer,
As part of our regular monitoring, we inform that the Negro River level in Manaus is currently at 28.98 meters, with a variation of 1cm in the past 24 hours, according to the Port of Manaus.

ONE Customer,
Following up on our monitoring of the hydrological situation in the Northern Region of Brazil, we would like to provide an update on the level of the Negro River in Manaus.

Our teams are already closely monitoring the hydrological situation in the northern region of Brazil and preparing for the dry season expected in the coming months. As part of this planning, our dedicated web page with operations information realized during the dry season will be reactivated on May 16, 2025.

ONE Customer,
According to the 53rd Hydrological Alert Bulletin for the Amazon Basin, the Rio Negro in Manaus continues to recover, with average daily rises of 15 cm. On December 27, 2024, the river level reached 17.54 m. With this recovery we would like to confirm that, starting with the GSL Mercer with ETA Manzanillo, Panama on December 27, 2024