ONE Customer,
Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs. In light of this improved hydrological situation, ONE will expire the Low Water Surcharge (LWS).

ONE Customer,
ONE continues to closely monitor the conditions of the Rio Negro river in Manaus and would like to share the latest updates on the hydrological situation in the region, as of this past week.

ONE Customer,
We would like to inform you that due to severe congestion at the Port of Cartagena, Colombia (CTG), the EC2 service will omit the port on its eastbound rotation. This measure has been taken to ensure the recovery of our schedule.

ONE Customer,
We would like to inform you about the current port congestion in Panama, which has been causing delays and may impact your supply chain. As a result of this situation, some vessels from our ONE CX1 service (Caribbean Express 1) will be omitting Cristobal port (PACTB).

ONE Customer,
We are closely monitoring the hydrological conditions in the Manaus region. In recent days, we have observed a slight rise in the water level of the Rio Negro, which reached 12.25 meters this Thursday (17). However, according to the Brazilian Geological Service (SGB), this rise does not yet signify the end of the drought.

ONE Customer,
We would like to keep you updated on the hydrological conditions in Manaus. Last Thursday (10th), according to the records from the Port of Manaus, the Rio Negro saw no new marks of either receding or rising water levels, maintaining the previous day’s level of 12.11 meters.

ONE Customer,
We would like to inform you about the current hydrological situation in Manaus, which remains critical. According to the 40th bulletin from the Brazilian Geological Service (SGB), the Rio Negro has reached a level of 12.69 meters, surpassing the historical drought of 2023.

ONE Customer,
Please be advised that due to congestion at the major Caribbean hub ports of Cartagena, Colombia, and Manzanillo, Panama, coupled with the ongoing drought in the Amazon region, port operations in these transshipment hubs are significantly impacted, affecting trade with the Caribbean and Central America.

Customer ONE,
We would like to update you on the severe port congestion in Panama, which has unfortunately resulted in delays and potential disruptions to your supply chain.

ONE Customer,
Due to the timing of the operation in Itacoatiara, we have developed a new tool to make your experience easier during the dry season in Manaus. You can now follow which barge your container is being loaded onto before they arrive at the port of Manaus.