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Advisory
Apr 30, 2020

Latin America East Coast Services - VOID Sailings

Dear valued ONE customer, please be advised ONE will have the following VOID Sailings on East Coast South America Services: SX2 - MAERSK LEON 0021E | SX1 - TNB 2021E

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Press Release
Apr 29, 2020

ONE Uses LiveChat to Stay Connected Online to Customers in 11 Countries

Ocean Network Express (ONE) is excited to announce that it has introduced LiveChat to customers in Mexico, reaching a total of 11 countries to currently have access to this online tool.
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Advisory
Apr 28, 2020

International Workers' Day Face-to-face service at the BELEM agency (Wilson Sons)

Dears customer and partner, we inform that our agent (Wilson Sons Maritime Agency) in Belem, this Friday, May 1st, 2020, will be closed, because of the International Worker’s Day holiday. Thus, please follow below the days of face-to-face service, for the delivery and withdrawal of documents, this week:
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Advisory
Apr 19, 2020

New Turkish Regulation

As per the Turkish Veterinary Border Inspection Law, which was enacted in 2011, and current ongoing COVID-19 pandemic, the Turkish government announced the following regulations which have been legislated with immediate effect.
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Advisory
Apr 17, 2020

COVID-19 - Reduction in of face-to-face service our BELEM agent (Wilson Sons)

Dears Customer and Partner, Our agent (Wilson Sons Maritime Agency) has taken some measures guided by official bodies and health experts to prevent the spread of COVID-19. Thus, we inform you that the office Belem agency, will have the face-to-face service for delivery and withdrawal of documents reduced, from April 20th, 2020.
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Advisory
Apr 17, 2020

Latin America East Coast Services - VOID Sailings

Dear Valued ONE Customer, please be advised ONE will have the following VOID Sailings on East Coast South America Services: SX1 and SX2
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Advisory
Apr 16, 2020

Ocean Network Express changes the Australia Service 1 (AU1)

ONE changes the Australia Service 1 (AU1) to ensure that we can deliver a more stable service.
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Advisory
Apr 16, 2020

CBSA Announces Postponement of System Release for eManifest HBL Changes

On April 2, 2020 the Canada Border Services Agency (CBSA) made the following announcement:
“CBSA Message: TCC20-041 COVID-19 and Release R856 (house bill changes) / La COVID-19 et les changements V856 (connaissements internes)
As a result of the current COVID-19 pandemic, CBSA is postponing the system release regarding the house bill changes (R856) that was supposed to be implemented on June 28, 2020. We will advise you when we have a new date.”
https://cscb.ca/article/cbsa-message-tcc20041-covid19-and-release-r856-house-bill-changes-la-covid19-et-les
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Advisory
Apr 16, 2020

ENCOURAGE SEA WAYBILLS OR STRAIGHT BILL OF LADING UNDER THE CURRENT COVID-19 SITUATION

Ocean Network Express is pleased to provide the advisory of ‘Encourage Sea Waybills or Straight Bill of Lading under the current COVID-19 situation’.
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Advisory
Apr 08, 2020

Latin America East Coast Services - VOID Sailings

Dear valued ONE customer, please be advised ONE will have the following VOID Sailings on East Coast South America Services:
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