Dear Valued ONE Customer, please be advised ONE will have the following VOID Sailings on East Coast South America Services: SX1>> MSC LILLY - 0223E

We are pleased to inform that our systems functionalities have been reestablished. Our teams will be working to process all pending requirements to minimize any possible impact to your business. We hope this event hasn’t caused any inconvenience. Thanks for your business and keep on counting on us!

This message is to notify you that we are currently experiencing some technical system outages. We are working hard to resolve this as quickly as possible and apologize for any inconvenience this may have caused. We appreciate your patience and understanding as we work through restoring system connectivity. We will provide you with an update as soon as systems are fully restored. We appreciate your business and thank you for choosing ONE! Sincerely, Ocean Network.

As previously announced, due to the outbreak of Novel Coronavirus and government imposed
lockdowns, terminal operations and pick-up of inbound laden reefer containers had been slow in
Manila (Philippines) and the terminal was facing a serious shortage of available reefer plugs.

This is supplemental to the Customer Advisory dated and posted 04-15-2020 to ONE’s website
regarding the status of CBSA e-HBL changes. ONE would like to advise our Customers of the
following requirements for cargo discharging in the US for movement via rail to final place of delivery in
Canada.
All shipments must adhere to the following points to ensure compliance with US CBP (US Customs),
CBSA (Canada Customs) and rail carrier regulations and requirements. Non-compliance with any
items may and can result in cargo delay and/or US CBP or CBSA penalty potential.

Dears customer and partner, It has been decreed the anticipation of Corpus Christi and Black Consciousness holidays, respectively for May 20 and 21, 2020 in the Municipality of Sao Paulo. And the holiday of the Constitutional Revolution can be anticipated to May 25, 2020 in the State of Sao Paulo.

Ocean Network Express (ONE) is pleased to announce a new direct service from China to Indonesia.

Dears customer and partner, agent Wilson Sons Recife has taken some measures guided by official bodies and health experts to prevent the spread of COVID-19. Thus, we inform that the the face-to-face service for the delivery and withdrawal of documents will continue on Mondays, Wednesdays and Fridays from 9 am to 12 pm, however it will be by prior scheduling through the local contacts of the Irmãos Britto indicated below, from May 16th, 2020.

ONE continues to expand Refrigerated Container (Reefer) fleet to meet growing demand of perishables

Dears customer and partner, the condominiums where are locating our offices in Sao Paulo (Building CYK - Comendador Yerchanik Kissajikian) and Santos (Building Praiamar Corporate) have taken some measures guided by official bodies and health specialists to prevent the spread of COVID-19. Thus, we inform that it will be MANDATORY to wear a mask when entering the building, from May 5th, 2020.