ONE Customer, We would like to inform you that as of 04/01/2023, the opening hours of the front office at the Santos office will be changed and will only take place in the afternoon, from 2:00 pm to 4:30 pm.

Dear ONE customer, As from vessels mentioned below, all PREPAID ABROAD payments in the United States with shipments from Brazil will now be managed and handled by the ONE Brasil team.

Dear ONE customer, We would like to inform you that the email address [email protected] will be no longer active from
March 16th. After March 16th all customer service needed will be provided by ONE Chat

Please be advised that the ONE Terminal Handling Charges will be changing in the countries listed below with effect from April 1st, 2023. The THCs are presented by region and are based in 20ft/40ft/40HC/45ft for general containers and 20ft/40ft/40HC reefer containers. For special equipment shipments, please contact your local ONE Line customer service representative for appropriate charges. The new charges will apply to all trade lanes and services and will be valid until further notice. ONE reserves the right to review and adjust the tariffs when required.

Ocean Network Express (ONE) Pte.Ltd. will host a “Container Shipping Summit” on March 16 at Dejima, located in Nagasaki of Japan, in collaboration with Nagasaki City, Anchor Ship Partners Co.,Ltd., and KOZO KEIKAKU ENGINEERING Inc.