Breadcrumb

Advisory
Mar 23, 2023

ONE Launches New Office in Kenya

It is with great pleasure to inform you that from the 1 st April 2023, Ocean Network Express
(ONE) will open their wholly owned office in Kenya: Ocean Network Express Kenya Ltd.
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Advisory
Mar 20, 2023

ONE supports storm victims in the north coast of São Paulo, Brazil

Ocean Network Express (ONE) is contributing to humanitarian efforts in response to the tragedy that devastated several cities on the North Coast of São Paulo after heavy rains hit the region. ONE donated 150 food baskets and 6,450 bottles of mineral water (500 ml each) to the Red Cross, which redirected donations to local institutions.
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Advisory
Mar 20, 2023

Service updates for Singapore shuttles to Yangon

ONE is pleased to announce ONE’s revamped service network from Singapore to
Yangon (“SMM”)

This new service SMM will consolidate the existing “YGX” and “TMM” services and will
provide twice weekly coverages from Singapore to Yangon, thereby giving customers
connections for Yangon imports and exports via its transshipment hubs in Singapore to
cater for rising demand.

Port Rotation : Singapore – Yangon (MIP) – Singapore – Yangon (AWPT) - Singapore
Frequency : Weekly

The first sailing will commence as follows.
MIP Loop : M/V SINAR BANDA 281N with ETA Singapore 4 April
AWPT Loop : M/V ALS SUMIRE 1688N with ETA Singapore 16 April
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Advisory
Mar 17, 2023

Service updates for Singapore shuttles to South Philippines

ONE is pleased to announce ONE’s revamped service network from Singapore to
South Philippines (“PH3”). This upgraded service “PH3” will merge ONE’s existing
“SPE” & “PH2” services

Port Rotation : Singapore – Davao – General Santos - Singapore
Frequency : Weekly

The first sailing will commence with the M/V KOTA NANHAI 0068N departing
Singapore on the 10th of April 2023.
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Advisory
Mar 14, 2023

Changes to the front office opening hours in Santos

ONE Customer, We would like to inform you that as of 04/01/2023, the opening hours of the front office at the Santos office will be changed and will only take place in the afternoon, from 2:00 pm to 4:30 pm.
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Advisory
Mar 09, 2023

Changes in the payment procedures of “Prepaid Abroad”

Dear ONE customer, As from vessels mentioned below, all PREPAID ABROAD payments in the United States with shipments from Brazil will now be managed and handled by the ONE Brasil team.
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Advisory
Mar 06, 2023

Email [email protected] will be deactivated

Dear ONE customer, We would like to inform you that the email address [email protected] will be no longer active from
March 16th. After March 16th all customer service needed will be provided by ONE Chat
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Advisory
Mar 03, 2023

Notice of Terminal Handling Charges Update

Please be advised that the ONE Terminal Handling Charges will be changing in the countries listed below with effect from April 1st, 2023. The THCs are presented by region and are based in 20ft/40ft/40HC/45ft for general containers and 20ft/40ft/40HC reefer containers. For special equipment shipments, please contact your local ONE Line customer service representative for appropriate charges. The new charges will apply to all trade lanes and services and will be valid until further notice. ONE reserves the right to review and adjust the tariffs when required.
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