ONE customers and partners,

Our teams have become aware of scam attempts being made in the name of ONE (Ocean Network Express) via non official ONE channels requesting payments to suspicious bank accounts.

We would like to warn you that this is not an action taken by Ocean Network Express nor any of its employees.

ONE Customer,

ONE’s Caribbean Service 1 (CX1) attending Manaus and Vila do Conde, both ports in the North Region in Brazil, is up and running to attend to your shipment needs. 
In the face of the severe drought faced last year, the water levels remain below average, which could impact the navigability during the year, normally occurring in the dry season, in September. ONE is taking all necessary measurements together with its partners, to have the best plan in hand to assure the delivery of your cargo in 2024.

Dear Valued ONE Customer, Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs. Please kindly be informed of the Demurrage and Detention tariffs for LATAM Countries effective from April 1st,2024.

Dear Valued Customer, Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs. Please kindly be advised that changes have been made to the following ONE surcharge.

ONE announces new service connecting Venezuela to ONE services network from April 15th, 2024.
Customer ONE, We are pleased to announce the upcoming ONE’s New Service Connecting Venezuela to other ONE’s services in Latin America.
This new service will allow multiple connections to all ONE Services Network: Latin America, Asia and Europe. Starting from April 15th, 2024, the new service will have the following Port Rotation: Manzanillo, Panama – Cartagena – La Guaira – Puerto Cabello, Manzanillo, Panama.

Ocean Network Express (ONE) is pleased to announce service updates in the Scan Baltic
Region in Northern Europe.

Ocean Network Express (ONE) is pleased to announce the launch of the Irish Sea Express Service (IRX). This new service will offer customers an enhanced coverage in Europe and will offer a direct connection between Rotterdam and Ireland.

Ocean Network Express (ONE) is pleased to announce a service update to its Adriatic Feeder
Service (AIB) in the Mediterranean region.

Ocean Network Express will postpone the start of East Coast 4 (EC4) service until the Red Sea situation further stabilizes (scheduled initially to restart Week 16).

Customer ONE, Please be advised that as of 20 April 2024, the email address [email protected] will be permanently deactivated and no longer monitored.