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Advisory
Nov 25, 2024

ONE Brazil Customer Service - Special Schedule Dates 2024

Please be advised that during 2024 year-end celebrations the service via ONEChat, e-mail, phone and at the Front Office will be held in special hours at ONE Brazil.
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Advisory
Nov 21, 2024

INTRA EUROPE TRADE SCX & IBC SERVICE REVAMP

We are delighted to announce the launch of our SCX (Scandinavia Express) and IBC (Iberia Europe) Services, tailored to enhance operational efficiency and schedule reliability. These revamped services reflect our commitment to optimizing our network and providing you with reliable shipping solutions.
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Advisory, Manaus Dry Season
Nov 19, 2024

Omission of the Port of Cartagena, CO (CTG) for the US East Coast

ONE Customer,
We would like to inform you that due to severe congestion at the Port of Cartagena, Colombia (CTG), the EC2 service will omit the port on its eastbound rotation. This measure has been taken to ensure the recovery of our schedule.
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Advisory
Nov 13, 2024

New service launch connecting Pakistan and the Middle East

ONE is delighted to announce the launch of our new weekly service - “Pakistan Gulf
Express (PGX)” – connecting Karachi to Jebel Ali, Hamad and Dammam.
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Advisory
Nov 13, 2024

ONE Brazil Customer Service - November National Holidays (2024)

We would like to inform you that, as of this year, Black Awareness Day will officially be recognized as a national holiday.
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Advisory
Nov 12, 2024

Bank Migration - New Banking Partner HSBC

Starting December 1st, 2024, ONE Brazil will migrate its banking operations to HSBC. We kindly request that all payments and transactions be directed to the new account.
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Advisory
Nov 08, 2024

Canadian West Coast Port Disruption Proactive Preparations - Update 2

ONE Customers,
We would like to inform you of the proactive measures Ocean Network Express (ONE) has implemented to mitigate any potential impact to your cargo in light of the potential disruption to services calling Prince Ruppert and Vancouver, British Columbia started Monday, November 4, 2024
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Advisory
Nov 08, 2024

Implementation of environmentally-compliant surcharges from 2025

Ocean Network Express (ONE) would like to inform you of the upcoming implementation of
environmentally compliant surcharges, effective from 2025.
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Advisory
Nov 04, 2024

Import control system 2 (ICS2) 2024 – Self-filers

As per our previous customer advisory dated 3rd September 2024, ONE has already started collecting the mandatory additional data elements supplied from customers in the shipping instructions.

Self-Filing Option for House Bill of ladings (HBL) will become available from 4th of December and compulsory from 1st April 2025.
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Advisory
Nov 01, 2024

New Inland Haulage Service in Bahrain

ONE is pleased to announce a value-added service for inland haulage between Bahrain terminal and Bahrain City limits.
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