ONE Customer,
After our last update #3, the CIRB (Canada Industrial Relations Board for the government) ordered the parties to get back to work, concluding the shutdown.

ONE Customer,
ONE continues to closely monitor the conditions of the Rio Negro river in Manaus and would like to share the latest updates on the hydrological situation in the region, as of this past week.

Please be advised that during 2024 year-end celebrations the service via ONEChat, e-mail, phone and at the Front Office will be held in special hours at ONE Brazil.

We are delighted to announce the launch of our SCX (Scandinavia Express) and IBC (Iberia Europe) Services, tailored to enhance operational efficiency and schedule reliability. These revamped services reflect our commitment to optimizing our network and providing you with reliable shipping solutions.

ONE Customer,
We would like to inform you that due to severe congestion at the Port of Cartagena, Colombia (CTG), the EC2 service will omit the port on its eastbound rotation. This measure has been taken to ensure the recovery of our schedule.

ONE is delighted to announce the launch of our new weekly service - “Pakistan Gulf
Express (PGX)” – connecting Karachi to Jebel Ali, Hamad and Dammam.

We would like to inform you that, as of this year, Black Awareness Day will officially be recognized as a national holiday.

Starting December 1st, 2024, ONE Brazil will migrate its banking operations to HSBC. We kindly request that all payments and transactions be directed to the new account.

ONE Customers,
We would like to inform you of the proactive measures Ocean Network Express (ONE) has implemented to mitigate any potential impact to your cargo in light of the potential disruption to services calling Prince Ruppert and Vancouver, British Columbia started Monday, November 4, 2024

Ocean Network Express (ONE) would like to inform you of the upcoming implementation of
environmentally compliant surcharges, effective from 2025.