Breadcrumb

Advisory
Nov 01, 2022

New PHX2 Service Offers an Improved Connection from Manila/Davao

Ocean Network Express is pleased to announce our new operating weekly service,
Philippines Express 2 (PHX2).

Port Rotation : Singapore – Manila(North) – Davao - Singapore
Frequency : Weekly
Deployment : 2 x 1,000 nominal TEU ships
First sailing : the M/V Contrivia 0027N/S departing Singapore on the 10th November
2022.
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Advisory
Oct 31, 2022

FINANCIAL RESULTS FOR FY2022 2ND QUARTER

FINANCIAL RESULTS FOR FY2022 2ND QUARTER
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Advisory
Oct 26, 2022

Service at offices one - exceptional hours november/december 2022

Dear ONE Customer, We would like to inform you that ONE Brasil offices will be open during exceptional hours.
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Advisory
Oct 06, 2022

Automatic release of the original export BLs

In order to standardize and improve the experience with our service, we inform you that as of November 1, 2022, all BL's in which the release modalities are: Express Release, Release of Originals at Destination and Waybill, requested at the time of the Shipping Instruction (SI), will be automatically released after confirmation of payment of the Prepaid and Prepaid Abroad fees, as is the case with shipments from Santos.
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Advisory
Sep 14, 2022

Pakistan lifted ban on import of non-essential and luxury items

The Government of Pakistan, Ministry of Commerce issued Office Memorandum in
connection with SRO 1562(I)/2022 dated 19th August, 2022, whereby the prohibition
(ban)/complete quantities restrictions imposed on the import of certain categories of
goods, vide SRO 598(I)/2022 dated 19th May, 2022, was withdrawn with immediate
effect.
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Advisory
Sep 13, 2022

One Brazil will have new phone service

ONE customer, In order to make your ONE service simpler and more effective, we are unifying the Financial and Customer Service support channels, with the most sought after subjects in each area. As of 09/19/2022, by calling 55 11 3198-6111 you will be answered by our teams and you will be able to ask questions.
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Advisory
Sep 05, 2022

Resume accepting importing Dangerous Goods (DG) into Bangladesh

Since the fire incident happened in Chittagong, Bangladesh in June 2022, ONE suspended the booking acceptance of all DG imports into all Bangladesh ports until further notice.

However, we have decided to resume importing some DG classes into Bangladesh after several discussions with Bangladesh office.
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Advisory
Aug 29, 2022

New Feeder service for Hazira

We’re pleased to announce the start of new feeder service for Hazira effective from
September 10, 2022.
Port Rotation : Hazira - Colombo - Singapore
Frequency : Weekly
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Advisory
Aug 25, 2022

Deadlines for e-payment & front office services

Soon, we will change our opening hours in front office teams. For a more agile service, take the opportunity to know and use our electronic b/l tool, in partnership with Wave bl - for a simple, fast and safe release. More information about ONE eBL can be found here.
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Advisory
Aug 15, 2022

E-mail [email protected] Desativado

Cliente ONE, Informamos que a partir de 22 de agosto de 2022, o endereço de e-mail [email protected] será desativado e não mais monitorado. Os atendimentos feitos anteriormente por esse canal serão transferidos para o nosso Chat nos horários das 9h às 12h e, das 13h30 às 17h30h.
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