Breadcrumb

Advisory
May 23, 2020

our systems functionalities have been reestablished

We are pleased to inform that our systems functionalities have been reestablished. Our teams will be working to process all pending requirements to minimize any possible impact to your business. We hope this event hasn’t caused any inconvenience. Thanks for your business and keep on counting on us!
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Advisory
May 22, 2020

Technical problems in our systems

This message is to notify you that we are currently experiencing some technical system outages. We are working hard to resolve this as quickly as possible and apologize for any inconvenience this may have caused. We appreciate your patience and understanding as we work through restoring system connectivity. We will provide you with an update as soon as systems are fully restored. We appreciate your business and thank you for choosing ONE! Sincerely, Ocean Network.
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Advisory
May 21, 2020

Suspension of Congestion surcharge (CGD) for Reefer Shipments into Manila

As previously announced, due to the outbreak of Novel Coronavirus and government imposed
lockdowns, terminal operations and pick-up of inbound laden reefer containers had been slow in
Manila (Philippines) and the terminal was facing a serious shortage of available reefer plugs.
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Advisory
May 20, 2020

Documentation Requirements Canada Delivery Cargo moving In-Transit Through a USA Port

This is supplemental to the Customer Advisory dated and posted 04-15-2020 to ONE’s website
regarding the status of CBSA e-HBL changes. ONE would like to advise our Customers of the
following requirements for cargo discharging in the US for movement via rail to final place of delivery in
Canada.
All shipments must adhere to the following points to ensure compliance with US CBP (US Customs),
CBSA (Canada Customs) and rail carrier regulations and requirements. Non-compliance with any
items may and can result in cargo delay and/or US CBP or CBSA penalty potential.
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Advisory
May 19, 2020

COVID-19: Anticipated holidays and functioning at ONE Brazil offices

Dears customer and partner, It has been decreed the anticipation of Corpus Christi and Black Consciousness holidays, respectively for May 20 and 21, 2020 in the Municipality of Sao Paulo. And the holiday of the Constitutional Revolution can be anticipated to May 25, 2020 in the State of Sao Paulo.
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Press Release
May 14, 2020

ONE to offer the first direct coverage from China to Indonesia with the new CID service

Ocean Network Express (ONE) is pleased to announce a new direct service from China to Indonesia.
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Advisory
May 14, 2020

COVID-19 - Face-to-face service by prior scheduling at the Recife agency (Wilson Sons)

Dears customer and partner, agent Wilson Sons Recife has taken some measures guided by official bodies and health experts to prevent the spread of COVID-19. Thus, we inform that the the face-to-face service for the delivery and withdrawal of documents will continue on Mondays, Wednesdays and Fridays from 9 am to 12 pm, however it will be by prior scheduling through the local contacts of the Irmãos Britto indicated below, from May 16th, 2020.
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Advisory
May 05, 2020

ONE continues to expand Refrigerated Container (Reefer) fleet to meet growing demand of perishables

ONE continues to expand Refrigerated Container (Reefer) fleet to meet growing demand of perishables
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Advisory
May 05, 2020

COVID-19: Will be mandatory to wear a mask at ONE’s offices in Sao Paulo and Santos

Dears customer and partner, the condominiums where are locating our offices in Sao Paulo (Building CYK - Comendador Yerchanik Kissajikian) and Santos (Building Praiamar Corporate) have taken some measures guided by official bodies and health specialists to prevent the spread of COVID-19. Thus, we inform that it will be MANDATORY to wear a mask when entering the building, from May 5th, 2020.
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Advisory
May 05, 2020

ONE continues to expand Refrigerated Container (Reefer) fleet to meet growing demand of perishables

Ocean Network Express is pleased to announce expansion of its refrigerated container (reefer) fleet by adding new 5000 (40” HC) units, including 200 units equipped with advanced Controlled Atmosphere (CA) technology, which slows down the respiration and ripening process to maximize the shelf life of fruits and vegetables.
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